Hassle-free WordPress Maintenance & Support to Help You Focus on Your Business
Under Constant Threat
WordPress is under constant threat. Its popularity attracts hackers, which means one day you might get a call from a customer about your website sending them to buy Viagra. Unless you’re a pharmacy, it’s not good.
On a Brink of Disaster
A hacker is not your worst enemy, you are. Lack of knowledge and skills always keeps you on the brink of disaster, breaking a website with a missing comma, for example. Good luck fixing that one without FTP access.
Searching for Everything
How much time have you wasted on Google trying to find WordPress answers? Wouldn’t you rather spend that time selling instead? You can’t earn your time back. Stop wasting it on nonsense and things you most likely don’t need.
Lack of Support
Ever heard a cricket in the WordPress.org forums? That’s not a way to run a business, especially if you broke your website or got hacked and need to recover your site. Stop losing customers, money, and sanity – please!
How Much Time Do You Waste NOT SELLING?We will take care of your business website to help you keep customers and money, while giving you time to focus on your sales!
|Daily Backup Never lose your website, your investment.|
|Emergency Recovery Not if, but when you break your website.|
|Proactive Core & Plugin Upgrades Always be up-to-date and protected.|
|Security Audit & Hardening Eliminate vulnerabilities, upgrade everything.|
|Proactive Website Security Security management and monitoring.|
|Unlimited WordPress Ticket Support NEVER be alone again.|
|Training Resources On-demand marketing and business training.|
|Umbrella Dashboard Access All-in-one dashboard. $29/mo. value!|
|Hands-on Work Requests Don’t stress, we’ll fix it.On-demand requests are $99/mo. Don’t need Care Plan? Buy on demand here »|
|$99/request||2/mo. Save $198/mo.||3/mo. Save $297/mo.|
|Priority Support Skip the line, get blazing fast replies.|
|WooCommerce Support If you have WooCommerce on your website.|
30-Day Money-Back Guarantee!
If you are not satisfied with our service and commitment to your business success, get every penny back without a hassle within the first 30 days of your sign up.
Every day we backup your business website to ensure that you never lose your website files and data. One mistake and hours, days, weeks, and even years worth of hard work (and money!) can be gone. Focus on content, sales, and operations – we’ll care for your website as if it’s our own baby!
Whatever happens to your website – deleted files or database, defacing or malware – whatever it is, we’ll recover your website from one of our secure backups. You simply need to ask. Within a few hours it’ll be back to its previous state: functional and profitable.
A functional website is profitable website.
The key to a secure business website is to keep everything up to date. That’s why we keep your plugins, themes and WordPress up-to-date and secure. After every upgrade we follow a Quality Assurance checklist to ensure upgrades did not cause any issues.
Prevention is the best deterrent.
WordPress security is often overlooked by average users, leaving them vulnerable to being hacked. Our comprehensive security improvements fix default vulnerabilities and add an additional layer of protection to stay out of harm’s way.
We have partnered with Sucuri to bring our clients comprehensive malware and blacklist monitoring to detect issues quickly. If we find anything, we’ll deploy a clean-up team to minimize interruption to your business.
Did someone from Albania deface your business website? No problem. We will clean it up and/or recover your website from the latest backup. Our mafia-style clean-up crew won’t leave a spot. They’re good.
Don’t fret, we got you!
We Stand By You
Need something done? We’re here to help. Don’t waste time, either use work requests included (no charge!) with your plan or buy on-demand requests when you really need it. Quick and easy.
On-Call Expert Help
You have an army of experts available to you. Your Business Guardian will always answer questions and provide advice and resources. Plus, our Business Support team will ensure you receive good customer service.
Unlimited Ticket Support
How much time do you waste on Google or WordPress.org forum trying to get help? Get answers to any of your WordPress questions without wasting time! Our WordPress experts are an email away, literally.
Focus on eCommerce
Even if you use PayPal to charge your customers, having an SSL certificate helps increase sales and keep your customer data safe. You can either purchase an SSL certificate through us, or another SSL provider. We’ll install and activate it.
FREE PCI Compliance
If you’re ready to accept payments on your website, PCI compliance is not optional. Our exclusive partnership with Trust Guard offers our clients FREE PCI compliance and quarterly scanning for an entire year!
Shopper Approved Setup
Social proof is key to more sales. That’s why we’ve partnered with Shopper Approved to offer you a discounted rate and we will set it up on your eCommerce WordPress website without additional cost. Our aim is your success.
We Don’t Stop, We Continue to Deliver
Business and WordPress Training
We strongly believe that education is key to business success. That’s why we continually train our clients, provide advice and offer resources to help them grow their business. All our Care Plans come with video training to help you learn how to use WordPress, which also includes a User Manual.
Every month we offer free webinar training on topics ranging from SEO and content marketing to sales and pricing. Our webinars are available on-demand following the live event.
You Got Questions, We Got Answers
Most cPanel hosting environments do work. But, have no fear. We’ll work with you even if we have issues with your hosting. In the end, we can always refund your fees. We highly doubt it will come to that For the geeks, here’s what we’re looking for:
- PHP Version 5.0.0 or higher
- FTP, SFTP, FTPS access
- PHP has access to run exec()
- mysqldump command is accessible
- mysqlimport command is accessible
- PHP has permission to write to disk
Does it look like another language to you? Don’t fret. Contact us, we’ll find out for you.
- FTP (SFTP/FTPS) details
- WordPress login details (we prefer to have a separate administrative account for better security).
- This is not required, but highly recommended. cPanel or your hosting control panel access. We only use this in emergencies, and we do submit support tickets (with your permission) on your behalf to eliminate more work for you.
If you have an Active or Premium Care plan, we scan and monitor your website for malware every few hours. If, in an unlikely event, your website does get hacked, we deploy our security team to clean it up and restore your website to its original glory. This also includes password resets, removal of any unauthorized users, and a list of other security measures to ensure your website is protected.
If you have a Basic Care plan, do initiate support ticket if you find your website is hacked before we do our weekly scan. We’ll clean it right up.
If you’re running an eCommerce website using WordPress and WooCommerce, yes, you will need to sign up for the WooCommerce addon. The extra fee covers the additional work we need to do and the additional degree of difficulty working with an eCommerce platform. Plus, when upgrading, eCommerce requires additional Quality Assurance checks that we don’t perform on regular WordPress websites. If you’re getting started and are having a difficult time paying the additional fee, please contact us and tell us your story – we’ll see what options we can offer you to help you get started and grow.
We focus on small businesses, B2B, and B2C, primarily focusing on service businesses.
We work with businesses directly, either with the business owner(s), partners, or employees.
We do our best work while working with businesses directly, and it’s an absolute pleasure! We’d like to keep it that way.
That’s It Folks, What Are You Waiting On?